Bookings | terms of use

Effective Since: June 2025 I Last Updated: 21 June 2025

Contents: Specific Booking Type Details I General Booking Details I Booking Confirmation, Rescheduling & Cancellations I Data Collection & Use Consent & Privacy I Limitation of Liability I Agreement to these Policies & Procedures

Relevant to: The Qual Agency’s Microsoft (MS) Teams Booking Forms; as per links provided on our website and other touchpoints.

specific booking type details

GEN Z MASTERCLASS | PRE-PLANNED presentation | 1-HOUR

Duration: 1-hour only.
Available Time slots: Only ONE slot per week is available, every Friday from 10-11am, South African time (Time Zone: GMT+2).
Specific Booking Details: The Qual Agency’s Gen Z Masterclass is a pre-planned presentation that does not include any customisation for your company/ brand/ product/ category. There will be gaps for questions where our founder, Lara Faris, will answer any specific questions you may have.

meet with us | general meeting | 30-minutes

Duration: 30-minutes only.
Available Time slots: Several 30-minute time-slots available depending on our team’s availability, every Wednesday and Thursday between 9-11am, South African time (Time Zone: GMT+2).
Specific Booking Details: This is a general session to meet and greet our team, discuss a potential project you have in mind, or discuss anything else you’d like to with us. Please kindly prepare any questions you might have for us during this session. The session will end with a clear focus on ‘next steps’, if relevant.

general booking details

Please note that this is a remote online MS Teams meeting, no in-person attendance.
In advance, please prepare any key questions relevant to the topic for The Qual Agency during this session.
Please join the meeting on time to enjoy the full session. The session will end promptly after the specified duration.
No fees are applicable.
Please note that a booked session does not imply that any work is commissioned by either party (other than in writing after this booked session); thus, no transaction is deemed necessary.
All sessions are recorded and transcribed (via MS Teams standard terms) for future reference for both parties. Please clearly state at the beginning of the booked session if you’d prefer not to record and transcribe the session.

booking confirmation, rescheduling + cancellations

Please ensure you and/ your team are available at the scheduled time before making the booking.
Once you submit the booking, a confirmation email will be sent to you with all the relevant details (i.e. date, time, virtual meeting link).
You can reschedule or cancel your appointment through the booking link.
We reserve the right to reschedule or cancel appointments due to unforeseen circumstances, and you will be promptly notified.
For any questions or concerns, please contact: Lara@thequal.agency.

data collection + use consent + privacy

By completing this meeting booking form, you are voluntarily providing your personal contact details (i.e. personal data): name, surname, company, email address and phone number.
By providing your contact information, you agree to have The Qual Agency contact you regarding your booking.
We collect your name and email address to offer self-service bookings, confirm your booking, manage your booking, and send you reminders.
Your personal data will not be used by any third parties; it is only a means for you to initiate contact with us.
You choose who else can join this booked meeting (i.e. your invitees), thus they will indirectly have access to any information you share in this booking form; and you acknowledge that you have gained any other invitee’s permission to add their personal data to our MS Teams Booking form/s.
This privacy policy (compliant with the RSA POPIA Act) applies to the use of the MS Teams Bookings Form and adheres to Microsoft’s protected data collection and storage procedures (i.e., data security and access restrictions), whereby Microsoft will not use Teams data to serve ads.

limitation of liability

By agreeing to these Terms & Conditions, you acknowledge that The Qual Agency is not liable for any damages, losses, or inconveniences arising from the appointment.
For any complaints, email: legal@thequal.agency.

agreement to terms of use

You agree to these Policy and Practices Terms and Conditions by booking an appointment through The Qual Agency’s Microsoft Teams Bookings Form system.