Office 504, The Landing Suites, 20 Lower Burg Street, Cape Town City Center, Cape Town, South Africa
We are available on weekdays from 8am - 5pm. Call Now. +27 (0) 62 006 5116 hello@thequal.agencymarket research
+ m&e + strategy
AFRICA + MIDDLE EAST
We're an independent full-service market research agency, specialising in: brand + consumer + product + digi-innovation + social impact
QUALITATIVE + QUANTITATIVE RESEARCH
GEN Z + B2C + B2B + EMERGING MARKETS + NGO/NPO
FMCG + FINANCE + MEDIA + TELCO + PHARMA + EDUCATION
APPS + DIGI/TECH + E-COMMERCE + UI/UX
BRAND SALIENCE + PROFILING + POSITIONING + STRATEGY
CORPORATE SOCIAL IMPACT + MONITORING & EVALUATION
what we do
MORE THAN JUST MARKET RESEARCH...

market research
→ quantitative
→ qualitative
→ mixed methodology

social impact
→ corporate social responsibility
→ monitoring & evaluation
→ measuring program impact

strategy
→ market positioning
→ consumer profiling
→ brand salience + development

digi-innovation
→ platform UI/UX
→ digi/tech/app design ideation
→ e-commerce
our reach
DIGITAL VS. TRADITIONAL RESEARCH ACCESSIBILITY



our style
WE KEEP IT REAL

authentic
We keep it real to remain true to nuanced human insights and champion consumer's needs and opinions.

apt
We focus on what matters through freedom of simplicity and relevance, answering curiosities strategically.

agile
We curate consumer narratives through nimble methodologies that draw people together to share, create, ideate and evolve.

alive
We develop consumer strategies that dare, surprise and inspire new opportunities that champion our client's business objectives.
have we 'wow-ed' you?
SCROLL DOWN FOR MORE DETAILED INFO ABOUT OUR EXPERTISE + WHO WE'VE WORKED WITH
pOP US A MAIL WITH YOUR RESEARCH BRIEF... OR BOOK TIME WITH US...
...OR SCROLL RIGHT DOWN FOR OUR CONTACT DEETS
gen z... plug into our know-how
WE'VE GOT ALL THE GOODS WHEN IT COMES TO UNDERSTANDING YOUR GEN Z MARKET!
In 2019 we travelled South Africa to find out who the real Gen Z are...
AND... we're about to launch our 5-year follow up now that Gen Z are in the job market... working + earning + spending + living + connecting!
what's the tea?
TAP INTO WHAT WE ALREADY KNOW
→ 1-hour qualitative research documentary film (4x key topic sections)
→ Detailed insight report
→ Tons of insights on what makes Gen Z tick!
*'tea' as in... juicy information
bespoke research
GET YOUR OWN UNIQUE INSIGHTS FOR YOUR BRAND/ PRODUCT/ INDUSTRY
→ You are 100% in control of the methodology + scope + topics + brand-specific questions
industry syndicate
SHARE IN A FULL-SCALE GEN Z INDUSTRY INSIGHT DEEP-DIVE PROJECT
→ You only foot a % of the total cost
→ You get all the industry insights
→ You can bolt-on customised questions
quarterly omnibus
STAY UP TO DATE
→ Add your unique brand-specific questions to the quarterly questionnaire
→ Consistently stay up-to-date with your Gen Z's changing trends + behaviours
our street cred
we've got this. you're in safe hands
in our clients' words...



we've worked with some of the biggest...
brands + end-clients + NPOS + research agencies
DELVING INTO OUR SPECIALISED EXPERTISE + EXPERIENCE

social impact
NPO + NGO + CORPORATE
MONITORING & EVALUATION | CORPORATE SOCIAL RESPONSIBILITY
We've built customised Theory of Change models where we've effectively identified, measured and tracked program/ intervention effectiveness using our unique Impact Driver Indexing.
Focus areas:
Youth Unemployment + Economic Empowerment + Gender Equity + Tech/Digital Inclusion + Sexual Health + HIV Prevention + Mental Health Support Systems + Hustlepreneurship + Financial Literacy
Post-insight Strategies:
Industry solution co-creation workshops + Program Effectiveness Optimisation (PEO) + Next Intervention Strategy + Impact Driver Index Tracking (year-on-year/ intervention wave-on-wave)

digi-innovation
B2C + B2B + EMERGING MARKETS + INFORMAL TRADE
FIN-TECH + INSURE-TECH + MOBILE MONEY
APPS + DIGITAL PLATFORMS + E-COMMERCE + PLATFORM UI/UX
We've worked on digi-innovation projects that create consumer + business digi-econsystems that THRIVE!
... think: fintech that enables smart spending/ or apps that make the mundane convenient/ or user platforms that simplify complexity.
Focus areas:
New Platform Ideation + Platform UI/UX Evaluations + Feature Optimisations + Identifying USPs + User Needs Assessments + User Journey Mapping
Post-insight Strategies:
Product MVP vs. Beta Strategy + Go-to-market Strategy + Market Positioning Strategy + Digital Product Strategy
Who we've worked with:









